Shipping policy

Shipping Policy

Last updated: September 25, 2026

Thank you for shopping with NORDENZA. We want to make your ordering and delivery experience as clear as possible.

Shipping Cost

NORDENZA currently offers free standard shipping on eligible orders where free shipping is displayed at checkout.

The shipping rate shown at checkout at the time of purchase will apply to your order.

Order Processing

Orders require processing before shipment. Processing times may vary depending on the product, fulfillment location, order volume, holidays, and other circumstances.

Once your order has been processed and shipped, you may receive tracking information when available.

Estimated Delivery

Delivery times vary depending on the product, destination, fulfillment location, carrier, and other factors.

Any delivery dates or timeframes displayed on our website or during checkout are estimates and are not guaranteed.

International orders may take longer due to customs processing or local delivery conditions.

Multiple Packages

Some NORDENZA products may be fulfilled from different locations. If you order multiple products, your order may arrive in separate packages and at different times.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after ordering, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Delayed or Missing Packages

Carrier delays can occasionally occur.

If your tracking information shows a problem or your package has not arrived within a reasonable period after its estimated delivery date, please contact us so we can review the situation.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order information and details about the issue.

Please also review our Return and Refund Policy for additional information.

Contact Us

For shipping questions, contact:

NORDENZA
Email: ismailsharokhi90@gmail.com